Some transfers are failing because of a bug. The error may be because the Auth code contains characters that are bad characters for XML. If the Auth code was created using <![CDATA]> through EPP, which allows to mark some XML data in the Auth code, an error will occur. At the moment you will not be able to transfer domain names with these characters in the Auth code. To complete the transfer, the losing registrar must change the Auth code, via the web portal, to something simple that doesn't use the data that could be interpreted as XML markup.
Have more questions? Submit a request