December 2015 Release Notes

The OTE and Production environments are due to be updated with some internal improvements which will not be registrar impacting. We would like to take this opportunity to remind registrars of the importance of Two-Factor Authentication.

Registrar web portal 
Two Factor Authentication Reminder
Registrars who have not yet enabled two-factor authentication are strongly encouraged to enable this service. This service provides Registrars with an additional layer of security for account access. As the Registrar portal gives users complete control of the Registrar’s domain portfolio, adding a second layer of protection with two-factor verification will make unauthorized access to your Registrar account much more difficult and less likely.

There are two types of web users for Registrars; Registrar Senior and Registrar User. Registrar User has more restricted user permissions. It is strongly advised that each Registrar prohibits shared web-user access. Each Registrar account should have a web user for each individual user that will be accessing the Registrar portal. Registrar Senior users are able to create web users for their Registrar account.

Registrar Senior members can enable two-factor authentication for their Registrar account through the web portal. More information can be found in Donuts July 2015 release notes.

Scheduled Maintenance
We would like to remind you about the upcoming scheduled maintenance to the OT&E and Production environments as set forth below.
Environment: OT&E
Date: Wednesday, December 2nd, 2015
Maintenance Window: 22:00h - 23:30h UTC
Expected Duration: 90 minutes
Environment: Production
Date: Monday, December 7th, 2015
Maintenance Window: 22:00h - 23:30h UTC
Expected Duration: 90 minutes

We anticipate the maintenance to take 90 minutes with intermittent outages of the SRS and web portals during that time. All other registry services will continue to function normally. We aim to finish at the expected time but will notify you if there is any significant delay.

Notification emails will be sent when we start and complete the maintenance on our Production environment. These notifications will be addressed to your Admin and Tech notification contacts created on your Production account.

Feel free to contact Technical Support with any questions or concerns you may have. We apologize for any inconvenience this may cause.

Technical Support Team
One Clarendon Row, Dublin 2, Ireland
Germany:  0049 8007 238444
UK:  0800 0124516
USA:  001 888 683 6564
Others:  00353 1 901 2198
Fax:  00353 1 901 21999


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